Company: STONECO, LLC (“STONECO,” “we,” “us,” “our”)
Primary Contact Email: [email protected]
1) Information We Collect
We may collect:
Contact info (name, email, phone number, address or city/ZIP if provided)
Project info (project details, budget ranges, preferences, photos if uploaded, property details if provided)
Usage data (IP address, device identifiers, browser type, pages viewed, clicks, form interactions)
Communication data (messages and contact preferences)
2) How We Collect Information
We collect information:
Directly from you when you submit a form, request a quote, schedule, call, text, or email us
Automatically through cookies and similar technologies
3) How We Use Information
We use information to:
Provide quotes, consultations, scheduling, and customer support
Communicate with you about your request and our services
Improve our website, marketing, and service quality
Run analytics and measure advertising performance
Help prevent fraud, abuse, and security issues
Comply with legal obligations
4) Cookies, Analytics, and Advertising
We may use cookies, pixels, and similar tools for analytics and advertising measurement, including:
Google Analytics (GA4)
Meta (Facebook/Instagram) Pixel and Lead Ads tools
Google Ads conversion and remarketing tools
These tools may collect information such as IP address, device/browser, pages visited, and actions taken on our site to help us understand performance and deliver more relevant advertising.
Your choices:
You can adjust cookie settings in your browser and may be able to limit cookies through device/browser controls.
You can opt out of certain interest-based ads through industry tools (availability varies by device/browser).
5) When We Share Information
We may share information with:
Service providers who help us operate (CRM, forms, scheduling, analytics, email/SMS tools, advertising platforms)
Advertising and analytics partners solely to measure and improve campaigns (e.g., Meta, Google)
Legal/compliance when required by law or to protect rights/safety
Business transfers if we undergo a merger, acquisition, or asset sale (with appropriate protections)
6) We Do Not Sell Your Personal Information
We do not sell your personal information.
We never plan to sell your information, and we do not knowingly share it in ways that would be considered a “sale” under applicable U.S. state privacy laws.
7) Data Retention
We keep personal information as long as reasonably necessary for business purposes (quotes, customer support, records) and as required by law.
We then delete or de-identify it when no longer needed.
8) Security
We use reasonable administrative, technical, and physical safeguards designed to protect information.
No system is 100% secure, so we cannot guarantee absolute security.
9) Children’s Privacy (Under 18)
Our services are intended for adults.
We do not knowingly collect personal information from anyone under 18.
If you believe a minor has provided information, email [email protected] and we will take reasonable steps to delete it.
10) Your Rights and Choices
Depending on where you live, you may have rights to request access, correction, deletion, or information about our data practices.
To make a request, email [email protected].
We may need to verify your identity before fulfilling certain requests.
11) Email and SMS Preferences
You can opt out anytime:
SMS: Reply STOP
Email: Use an unsubscribe link (if included) or email [email protected]
12) Contact Us
Best contact: [email protected]
Mailing Address (recommended for compliance and formal notices):
STONECO, LLC
8325 E. Wildcat Dr
Tucson, AZ 85730